If you’re looking to return your order, I'm here to help!
All sale items are final sale and no exchanges will be accepted,
but please contact me if you have any problems with your order or if your order is damaged or in some way defected.
The return must be pre-authorized by me and I will send further instructions to you with the authorization.
Please keep all original packing materials for return shipment of the Artwork.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If a print is damaged, or the order is in some way defective, I will send to you a replacement print free of charge, and cover the delivery costs of a replacement.
If an original piece of art is damaged, or the order is in some way defective, I will send to you a total refund, and cover the delivery costs.
If you choose to add shipping protection to your order, your package is insured against damage, loss or theft. This means that if your order does not arrive within our standard timeframe, please reach out to our support team, and they will lodge a claim on your behalf to get your order replaced immediately.
In any event that the order does not have an insurance, the customers will be responsible for paying the shipping costs for returning the item(s) and for the replacement order which is non-refundable.
CONDITIONS OF RETURN:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Gift cards are not returnable.